Researched Report Essay Example | Topics and Well Written Essays - 2500 words

Researched Report - Essay Example y have been focusing on the international growth, planning, identifying the good location to set up new businesses and formulation of quality enhancements strategies. The company applies three identifiable steps while offering services to customers, which include a focus on giving a warm and sincere greeting to customers, ensuring that the customers’ needs are fulfilled and offering a fond farewell that entails a warm good-bye. Therefore, the organization has been well identified for offering their customers with consistent services throughout their businesses. In fact, they have managed to establish Gold standards for services offered to customers, which contribute to competitive advantage and increased customer loyalty. The organization uses their employees to achieve the objective of offering satisfying services to their customers. In fact, the employees are referred to as the passionate advocates of the organization, whereby they depict personal attributes that are identified by managers during the recruitment and interview of the candidates. In this case, the organization has focused on managing the quality of services to achieve the customer expectations from various dimensions such as use of experience, word of mouth and advertising. The organization has established a culture appeal to increased value to employees working in the organization in a way that facilitates intrinsic sense of distinctiveness and commitment. Therefore, this has been facilitating the sustainability and profitability of the services offered to customers. The organization has also developed a culture of concurring people to be substantial elements in an organization due to articulation to policies, whereby making a substantial contribution to the improvement and sustainability of experiences in the quality of their services. Nevertheless, the paper will focus on assessing the culture of Ritz-Carlton hotel culture. It will offer relevant recommendations on ways that an organization

Arguments Participation Paper 1 Assignment Example | Topics and Well Written Essays - 250 words

Arguments Participation Paper 1 - Assignment Example They mock at the racial inequality as dust gets settled on both the white and the black. The economic exploitation and indifferent treatment toward the tunnel workers are evident in the lines 9-12. Muriel has been a social activist taking her poetry to the level of political statements. She has worked for the cause of various political and social issues during her time. In her poem, â€Å"George Robinson: Blues†, she depicts the gruesome, inhuman life of the black tunnel workers in the town of Gauley Bridge. The town is characterized as the â€Å"Negro town† sarcastically, as it does not own them but disowns them by sending tunnel workers in bulk to the cemetery on top of the hill. George, the speaker presents an insider’s view of the life in the tunnel. White dust settling on the blacks deconstructs the racial coding and makes it difficult for the outsider to identify the ‘white’. The tunnel worker, masked in white dust, proceeds gradually toward the graveyard in the top of the hill left unattended by doctors. They are not provided with the basic medical facilities nor are cared for by the authorities. They are left to die so inhuman. He says how the workers die in huge numbers due to the unhealthy working conditions. â€Å"Did you ever bury thirty-five men in a place in back of your  house/thirty-five tunnel workers the doctors didnt attend/ died in the tunnel camps, under rocks, everywhere, world/ without end† (9) ironically portray how inhuman the tunnel workers are looked upon. It is very clear that the tunnel workers are commodities looked upon only for utility and when they turn sick and not fit to work and turn over profit, the authorities step in only to remove them from the job. George says, â€Å"when he couldnt keep going barely/the Cap and company come and run him off the job surely† (15). The poet has depicted the social picture of the tunnel workers in the voice of an